If a Domain Name is not renewed within 40 days of
expiration, it goes into Redemption, or Pending Delete Restorable
status and is deleted from the system. However, your Customers can still redeem
the domain name, by clicking on the Restore button and paying the Invoice that
is generated.
Before going into the process of restoration, please visit
http://manage.logicboxes.com/kb/servlet/KBServlet/faq460.html
Once the Invoice for Restoration is paid, the
system executes the order and sends the Restore command to the registry. Once
this is done, a restore report is generated for the domain name, which is sent
to you from sales@logicboxes.com. You
would now have to login to the Registrar Admin Tool, and submit this restore
report.
Note that, until you complete the the
restoration process and submit the report, the Order would remain Locked in
Processing.
The following links explain the process for
restoration of domain names with different Registries.
