Excess Charge on my Credit Card

As a Customer, when you purchase any services from LogicBoxes and pay for the same using a credit card, the charge on the card may be different from the actual charge displayed on our website. This difference arises from differences in the FOREX conversion rate used by our bank vis-a-vis your bank. Typically, we have noticed that if you purchased a service worth $100, your card would show a charge of around $102+.

This excess $2 is because your card issuing bank charges you a FOREX fluctuation difference for any transaction that you do using your card, in order to purchase a service from outside your country.

There is really nothing we can do to prevent this excess charge. We simply wish to clarify that this excess charge is not because we intend to charge you extra. Our charge would be exactly what we displayed on the website. However, your issuing bank would typically overcharge you for any FOREX transaction because of which you would have a higher charge on your card. The way it works is as follows -

1. If you buy something worth $100

2. We charge your card with USD 100. This will get converted to INR (Indian Rupees) using the current conversion rate. Our bank would then charge you the INR equivalent for USD 100

3. Your bank would in turn convert the INR amount back to your currency and in this conversion will add 2%+ as their forex conversion margins. This would result in a slightly higher charge on your card

Please work this cost into your calculations.